Critical Mass

London www.criticalmass.com

Disciplines

  • Customer experience
  • Digital
  • Social

About

Critical Mass was founded when a design visionary and a successful entrepreneur came together with a focus on digital experiences in a rapidly evolving space. Over the next 25 years, we helped global brands reimagine digital and transform their businesses through strategic consulting, innovative creative ideas, and cutting-edge technology thinking.

Today, we are 1100 employees across 10 global offices. Even though we’re much bigger than when we started out in Calgary, we remain true to our roots—we’re transparent, honest, passionate, and have a can-do attitude that our clients notice and appreciate. Our executive and global leadership team use an open and accessible management style to drive our success on all fronts: innovating our services, mentoring our talent, and ensuring we deliver industry-leading work. We believe this is core to our success as a digital leader.

We are now majority-owned (99%) by Omnicom Group Inc. (NYSE: OMC). Omnicom is one of the largest holding companies for global advertising, marketing, digital and communications services firms. Their global revenue is over $15 billion, and they have more than 5,000 clients in over 100 countries.



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Case Studies

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Case Study

Face to Face

By Critical Mass

Through a series of short films, we transport viewers into the lives of the women who work “face to face” with mothers and their children in an effort to fight global maternal mortality rates.

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Case Study

Hotline Ping

By Critical Mass

We partnered with European Wax Center to create an educational, rapid-response content series on their social channels.

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Case Study

INFINITI QX60 Social Media Campaign for Korea

By Critical Mass

To raise brand awareness and increase sales of the INFINITI QX60 in Korea, we built a social media campaign that allows users to customize their ad experience on Facebook. We guided consumers through a unique, full-funnel purchasing journey, fit to match their lifestyle

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Case Study

Willow Biosciences 2020 Rebrand

By Critical Mass

For Willow Biosciences, science is everything. It's the essence of their business. It also needed to become the core of their brand. We helped them reimagine the way their branding conveys their story, persona, values, and mission. And we did it in a modern way.

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Case Study

Falling for Milk

By Critical Mass

We partnered with Lactaid to celebrate the age-old combination of cookies and milk, with a whimsical twist.From Halloween through Christmas we delighted Pinterest planners with stop-motion videos featuring scenes made entirely of cookies and frosting.

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Case Study

BMW Build Your Own

By Critical Mass

BMW's redesigned Build Your Own (BYO) takes the concept of the online car configurator to a new level of personalization, intelligence, and fun.

  • Archived Case Studies

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Case Study

Nissan Tech Drive

By Critical Mass

Using a 360 ̊, VR experience, we put technology to the test in ways no test drive ever has.

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Case Study

Quick Reactions for INFINITI Global

By Critical Mass

Taking a luxury vehicle for a ride on a racetrack is typically out of reach for most people. Using Instagram Stories, we partnered with INFINITI to create an immersive social media experience that enables users to feel like they are behind the wheel of an INFINITI Q60.